Privacy Policy

In the course of registering for and availing various services that we provide from time to time through our website www.bestinmycity.com (“Website”, telephone search, SMS and WAP) or any other medium in which Best In My City may provide services (collectively referred to as “Media”) you may be required to give your name, residence address, workplace address, email address, date of birth, educational qualifications and similar Personal Information (“Personal Information”). Personal Information is used for three general purposes: to customize the content you see, to fulfill your requests for certain services, and to contact you about our services via including but not limited to email, SMS, and other means of communication. Unless otherwise stated explicitly, this Policy applies to Personal Information as disclosed on any of the Media.

We are committed to protecting the privacy and confidentiality of all Personal Information that you may share as a user of Media In furtherance thereof, we have this policy to demonstrate our good faith.

This policy does not apply to the practices of organizations that we do not own or to people that we do not employ or manage.

Personal Information will be kept confidential and will be used for our research, marketing, and strategic client analysis objectives and other internal business purposes only. We do not sell or rent Personal Information except that in case you are a customer of our search services through any of the Media, your Personal Information shall be shared with our subscribers/advertisers and you shall be deemed to have given consent to the same. Further, the subscribers/advertisers who are listed with us, may call you, based on the query or inquiry that you make with us, enquiring about any

  • Product / Service or
  • Product / Service of any subscriber/advertiser or
  • Product / Service of any particular subscriber/advertiser.

We will share Personal Information only under one or more of the following circumstances: – If we have your consent or deemed consent to do so – If we are compelled by law (including court orders) to do so.

In furtherance of the confidentiality with which we treat Personal Information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We give you the ability to edit your account information and preferences at any time, including whether you want us to contact you about new services. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

You acknowledge that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on our website or prior to availing of any services offered on our website if you wish not to disclose any Personal Information you may refrain from doing so; however, if you don’t provide information that is requested, it is possible that the registration process would be incomplete and/or you would not be able to avail of our services. The information which can be personally identifiable information or/and financial information obtained from the user to avail one of the services on the Best In My City platform would be available across Best In My City for availing any of the services provided by Best In My City. 

If you are our corporate customer, it is possible that we have entered into a contract with you for non-disclosure of confidential information. This Policy shall not affect such a contract in any manner.

If you have questions or concerns about these privacy policies; please send us an email at [email protected]

Privacy Notice:

Best In My City is committed to protecting the privacy and confidentiality of all Personal Information that you may share as a user of Media. In furtherance thereof, we have this policy to demonstrate our good faith.

This Privacy Policy is incorporated into and is subject to the Best In My City Terms of Service. Your use of the Best In My City Site, Best In My City Software, and the Best In My City Service and any personal information you provide remains subject to the terms of this Privacy Policy and our Terms of Service.

What Does This Privacy Policy Cover? 

This Privacy Policy is part of Best In My City’s Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Best In My City, including information obtained when you access the Best In My City Site, use the Best In My City Service or any other software provided by Best In My City.

The Information Best In My City Collects:

Best In My City may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”) :

You provide certain Personally Identifiable Information, such as your mobile phone number, and mobile device information to Best In My City when choosing to participate in various uses of the Best In My City Service, such as registering as a user and viewing ratings of contacts in your address book. In order to provide the Best In My City Service, Best In My City will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers that have been used to avail Best In My City services and to provide ratings of establishments we have received from users of these mobile numbers. Best In My City may access your location information to provide search results based on your geo-location. This allows the software to provide relevant search results. Location data gathered from a mobile phone is used only to provide search results and is not used in any other manner whatsoever.

For some of the service offerings, a user may have to part with financial data which is required to execute a particular service request for example booking a flight ticket, bus & train ticketing, UPI payments, Sending payment to vendors, Bill pay, and recharge, etc. A user may not part with the information for which the service offering won’t be available.

The Information Best In My City Does Not Collect:

Best In My City does not collect emails, addresses, or other contact information from its users’ mobile address book or contact lists other than name and mobile phone numbers. Best In My City does not store historical location information of users in any form or manner at its end, except for the last known location from which the Best In My City software was accessed in case of non-availability of current location data.

The Way Best In My City Uses Information:

If you submit Personally Identifiable Information to us through the Best In My City Site, or Best In My City Service, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Best In My City Site and Best In My City Service. In particular, your mobile phone number is essential to your use of the Best In My City Service and will be retained. Your name (as it is saved in other users’ mobile phone address book or contact list) may be displayed to other users if they tag your mobile number and access your ratings in the website. For more information on our rating feature, please read the note below :

Best In My City will use your mobile number and contacts list to identify friends in your network who have rated establishments and/or are users of Best In My City Services. Best In My City collects ratings in the following ways :

When a user calls our service and is prompted to rate an establishment

When a user rates establishments on the website or mobile site

Where are the ratings shown? Ratings are shown in the following ways on Best In My City :

In SMS when user asks for information by calling the Best In My City Service

Ratings are displayed on various places on the website, mobile site in pages such as the overall rating count page, search results pages, company details pages, etc. User information such as mobile phone number is masked and personally identifiable information is not displayed unless the user is registered with Best In My City.

How Best In My City uses your information:

Best In My City does not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may use cookies and log file information to :

remember information so that you will not have to re-enter it during your visit or the next time you use Best In My City;

provide custom, personalized content, and information;

monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.; and

track your entries, submissions, views, and such.

When Best In My City Discloses Information:

Best In My City does not sell or share your Personally Identifiable Information (such as mobile phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personally Identifiable Information with third-party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Best In My City Service.

Your Choices:

You may, of course, decline to submit Personally Identifiable Information through the Best In My City Service, in which case Best In My City may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please delete your account; your continued usage of the Best In My City Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. To protect your privacy and security, we take reasonable steps (such as SMS authentication in certain cases) to verify your identity before registering your mobile phone number and granting you access to the Best In My City Service. Please contact Best In My City via email to privacy at bestinmycity.com or available web forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

Third-party Advertisers, Links to Other Sites:

Best In My City is currently ad-free and we hope to keep it that way forever. We have no intention to introduce advertisements into the product, but if we ever do, we will update this section.

Our Commitment to Data Security:

Best In My City uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Best In My City and you do so at your own risk.